Frequently Asked Questions

What is condensation and what can I do about it?
Please see the attached PDF for our detailed explanation on condensation.

What are the recommended procedures for cleaning and operating my window or patio door?
Tips on cleaning and caring for your products can be found in our Care and Maintenance guide for either CertainTeed or Milgard products, and operating instructions can be found here.

What are the differences between vinyl, fiberglass, and aluminum windows? How do I know which is right for me?
Check out our Frame Materials page to learn more about how we provide options to suit every need.

What are the available styles of windows or patio doors I can choose from?
Our windows can be custom fit to match any existing window styles, so the possibilities are endless.

How can replacement windows and patio doors help me save money on my energy bill?
You can cut heating and cooling losses with the best glass in the industry. Visit our Cost Savings page to learn more about how replacement windows can help you save on your energy bill, as well as earn you a Federal tax credit!

What features of your windows optimize thermal efficiency?

  • Double-pane insulating glass: 3/4" glazing system with low-conductance spacer for maximum thermal efficiency and reduction of condensation.
  • Thermaflect® glazing system: This system includes CertainTeed's proprietary Thermaflect Low "E" glass, low-conductance spacer and argon gas and meets ENERGY STAR® guidelines in every region of the country.
  • Proven engineering: Fully fusion-welded sash and frame, double weatherstripping, and integral glazing resist air and water infiltration and exceed industry standards set by AAMA/WDMA.

What engineering advances are used in your replacement windows?

  • Mullion Systems: Combination windows can be joined at the factory with CertainTeed's exclusive structural mullion system.
  • Constant-force balance system: 3/4" stainless steel coil for easy operation. No sagging. No adjustments.
  • Tilt-in sashes: For easy cleaning from inside.

What features make your windows more valuable than others?

  • Replacement windows are custom built: For a perfect fit.
  • Color-matched vinyl and hardware: White or tan vinyl with matching hardware for clean lines and aesthetic appeal.
  • Colors: White or tan.
  • Sculptured or flat grids between the glass: For a traditional look with easy cleaning.
  • Prism Grids: For added decorative appeal (not available in all areas).
  • Glazing: Clear, tinted, tempered, obscure glass.



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San Marcos, CA 92078

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